Sent mail
See who received which mail and when, or which mail is still queued; view the details, send a mail again, or cancel a send that has not started yet.
The Sent mail list is the log of mail sent from the system and of mail still in the queue. The log is read-only; mails cannot be edited, but they can be sent again, and a queued mail can be cancelled.
Finding and handling a mail
- Open Mail → Sent mail.
- Filter with Subject, Recipient, Module, Status, Date from and Date to, then click Filter.
- For details click the expand arrow at the right end of the row (Details): you see the mail, the recipients and the documents tied to the mail.
- To send it again click the yellow rotate-left icon in the row (Send again).
- To cancel a queued or scheduled mail click the ban icon (Cancel sending).
Good to know
- Sending again creates a new mail with the same recipients, subject and body, but without attachments.
- Cancelling works only until sending has started: "This message can no longer be cancelled — sending has already started." On success: "Success: The message has been cancelled and will not be sent."
- For a scheduled mail Goes out at shows when it starts.
Example
Anna Kovács queued a newsletter to Sample Ltd.'s customers by mistake. She finds it by Subject and cancels it with the ban icon. Because sending had not started, the mail does not go out.