Unsubscribes and block list

The list of unsubscribed or blocked e-mail addresses: the system sends them no newsletter, or no mail at all. Add and lift blocks here.

The Unsubscribes list holds the addresses the system may not send mail to. A block can cover newsletters only, or all mail. The system checks this list before every send and logs any skipped recipient.

Blocking and unblocking an address

  1. Open Mail → Unsubscribes.
  2. Type the e-mail address into Address.
  3. Choose the Scope: Newsletter only or All mail (including statements and invoices).
  4. Click Block.
  5. To lift a block find the address in the list and click Unblock in its row.

Messages

  • Invalid address: "A valid email address is required!"
  • On success: "Success: The list has been updated."
Note: the "All mail" scope also blocks statements and invoices. Choose it only if the recipient really may receive no mail at all.

Example

Example plc says it does not want newsletters. You add its address with the scope "Newsletter only". Newsletters are skipped from then on, while invoice notices still arrive.

Related topics: unsubscribe sending mail