Account statement, e-mail and payment demand letter

Producing an account statement PDF for one partner from the filtered items, sending it by e-mail, and generating a printable payment demand letter.

The account statement summarises a partner's open items (principal and interest, overpayments) in a PDF. It is filed in the document centre, can be sent by e-mail, and a printable payment demand letter can be produced with it.

Before you start

  • In the filter choose the issuing Client Company and the Partner.
  • The client company needs a storage rule for documents (company form, Object storage block).
  • For a demand letter, a payment demand letter template must exist among the mail templates.

Producing the statement

  1. Open Finance → Settlements & Interest.
  2. Filter for the client company, the partner and the Open as of date.
  3. Choose the Document language.
  4. Click the PDF icon below the filter (Account statement PDF (filtered)).
  5. The PDF is filed in the document centre and linked to the client company; the system shows the document ID.

Sending by e-mail

  1. Click the envelope icon (Statement by e-mail).
  2. The system's shared mail form opens with the payment demand template; check the recipient and the text.
  3. When sending, the system produces the statement with the approved text and attaches it.

Payment demand letter

  1. Choose a partner in the filter — the letter is addressed to one company.
  2. If needed, edit the text with Compose letter.
  3. Click the red Demand letter (paper) button. The letter is produced with the statement, with a 15-day payment deadline, signatories and a list of annexes.

Common messages

  • “Warning: No partner could be identified for the account statement!”
  • “Warning: The current filter returns no open item to put on the account statement!”
  • “The demand letter needs a partner: select one in the filter, because a letter is addressed to one company.”
The overpayment refund transfer file (HCT/GIRO) cannot currently be started from the interface.

Example

At quarter end Sample Ltd. sends a statement to Example plc. The accountant chooses Sample Ltd., Example plc and 30 Sep 2026 as the cut-off date, then sends it with Statement by e-mail; the PDF also stays in the document centre.